Three days ago my nick PASSEPARTOUT got a 5 day demerit for reasons I cannot comprehend. Anyway. Simultaneously, my other nicks BIRDWATCHER and HORNBLOWER received a one day demerit for multiple nicks. Last night I played 2 games with BIRDWATCHER but I did not even log in with HORNBLOWER. This morning I tried to log in with HORNBLOWER and I found out that it is permanently banned. I honestly cannot understand why this has happened. To go from an one day demerit to a permanent ban without even logging in in between, is something beyond comprehension. Please reconsider