I guess im lucky.  I've "won a few a games with your problem.  It has to be the people who you do business with.  It's not the flie or die. I'd check with them.  Although I dont know how.  Im a senior citizen and know very clittle about computers.  But maybe you could find somebody that does.  This has probably been no help to you and Im sorry about that. You have a problem.  Good luck.